Refund policy

For custom items, gifts or items printed in house.
All sales are final.

For boutique clothing and accessories:

No refunds.

Online Store Credit Policy:

I welcome all qualifying returns for website/ Facebook group credit/exchange only within 3 days from the date the ORDER IS FULFILLED. (Store credit from an online purchase cannot be used at my location inside of HomeFeathers & Co.) If you are unsure of the fit of an item please plan to pick your order up as soon as possible. If you would like another size - I do encourage you to purchase the new size you would like and I would happily refund your payment once I receive your return and include your new order number if you can :) Returned items need to be returned to Amanda within 3 days, items must be in its original condition with tags attached.

Non-qualifying items - smells of smoke, pet odor, or body odor; has stains, animal hair, has been washed/worn, or if the item is damaged it will not qualify.

In-Store Return Policy:

All items in the store can be tried on in the fitting room prior to purchase. Therefore all in-store purchases are final sale. No returns, no exchanges.

SALE ITEMS

Clearance Items (SALE SECTION included) are marked at/or below cost! They are AMAZING deals on items that I only have a few left of and I am making room for new GOODIES - due to this - they are a FINAL SALE. No exceptions.

For Hygienic purposes and the best interest of our customers - All sales are final on earrings, seamless bottoms, hair accessories (including hats), socks, drinkware, and eyewear.

Giveaway Winners

Please claim your giveaway within a timely manner. Give away items cannot be returned or exchanged. If you are picked for a giveaway and are international, prizes must be forfeited as I do not ship internationally.

Defective Items OR Problems with Shipment

PLEASE inspect ALL items as soon as they arrive. All damages and any problems need to be reported within 2 days of arriving by email at info@originallyamanda.com or message me on Facebook. I will happily get you taken care of and apologize if this happens! I do my very best to inspect each and every item before it leaves. Please do not use scissors when opening the packages :)

Please keep in mind IF the item that you purchased is HAND WASH ONLY, PLEASE----- DO NOT wash in any type of machine. The delicate cycle or hand wash machines are not always guaranteed; sometimes items tend to shrink or bleed. Hand wash in your sink or tub with a delicate detergent.

Please see tags for instructions on how to properly take care of your item because I know you LOVE them as much as I DO :)

Lastly, I want ALL of my customers to be happy with their purchase. I truly care about my customers and CUSTOMER SERVICE! Please email me with any additional concerns that you may have! info@originallyamanda.com